Frequently Asked Questions

Check-in is possible from 15:00 and check-out is at 11:00.

Breakfast is available weekdays from 07:00 to 10:00 and weekends from 08:00 to 11:00.

We have a fast and open Wi-Fi network available for all our guests.

We offer early check-in and late check-out based on our availability. The extra charge is €25.00 for both early check-in and late check-out.

We have a luggage room for our hotel guests where you can store your luggage with us and enjoy the rest of your day in Hoorn carefree.

At the front entrance, there is a lift that goes to the second floor. A staircase leads to the third floor.

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Pets are not allowed in the hotel, with the exception of guide dogs.

There are public parking spaces nearby in Het Jeudje car park or Het Transferium public car park.

We are a smoke-free hotel, smoking is not allowed inside. We have a designated smoking area outside in front of the hotel. Smoking inside the hotel will result in a fine of €100.

You can book with us via our website, or by contacting us: 072-740 0012 feel free to email: info@heavenshotelhoorn.com

The hotel is open to guests of all ages. However, please note that underage hotel guests are expected to be accompanied by an adult. To make a booking or reservation, you must be 18 years or older.

We can accommodate 1 to 4 adults per hotel room, depending on the room type. Contact us to find the perfect room for you!

We currently offer several packages such as bridal package, romantic package and birthday package. However, we plan to add more packages in the future! Keep an eye on our site for more information; Heavens Hotel Hoorn If special events take place, it will always be communicated through our site

It is possible to book a day room based on availability, please contact us at info@heavenshotelhoorn.com for more information.

You can book with us by sending an e-mail to: events@heavenshotelhoorn.com and indicating that you want to make a group reservation.

We currently offer both gift vouchers for the Hotel, and for our Restaurant The Saint. The gift vouchers are available through our website, and at the front office of the hotel and the bar of restaurant The Saint.

We accept IBAN, Mastercard, Visa and debit card.

Our Business Rooms and Suites are spacious enough to accommodate an extra bed in the room. An extra bed can be placed for an additional charge of €35 per room, per night.

Our hotel rooms each have their own climate controller

All hotel rooms have an ironing board and iron. amenities provided.

All hotel rooms are equipped with a safe.

If you have a request for a particular bed type, please mention it in your reservation. We will do our utmost to accommodate your preference. Please note that we cannot guarantee

Your hotel room can be cleaned daily. If you do not wish an interim cleaning you should hang our unique Hotel For Trees door hanger outside your room.

Hotel For Trees is an organisation dedicated to afforestation projects at home and abroad. Once you choose to skip your room cleaning, Hotel For Trees will plant a new tree in return.

All our bedding is hypoallergenic

You can book through our site here; Restaurant The Saint Food & Wine

You can do this by emailing us at e-mail address; events@heavenshotelhoorn.com